1. Go to Bcnex support center : https://support.bcnex.net/
2. Click on Submit a request on the right upper corner. It will lead you to next page for submitting request.
You have to choose one issue for your case:
For example: Choose “2FA issue” for your case
Make sure that you fill out all required information before clicking SUBMIT button.
3. Solve all CAPTCHA and click verify.
4. Congratulations ! You are done with submitting your request. Support team will solve your case in the shortest time and get back to you.
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